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Our BISMARCK office will be closed all day on Friday, July 11.
Our FARGO office will be closing early at 3 p.m. on Wednesday, July 16.
Our FARGO office will be closing early at 12 p.m. on Monday, July 14.
 

Careers

Job Openings

Client Services Program Manager
Are you a compassionate, driven professional who thrives in leadership and is passionate about making a difference? NDAD is seeking a Client Services Program Manager to join our mission-driven team dedicated to helping North Dakotans with disabilities and health challenges live more independent, fulfilling lives. In this key supervisory role, you’ll oversee daily operations of our Client Services team, support staff development and help ensure that every client receives high-quality, compassionate service.
 
What You’ll Do:
  • Supervise and support Client Services staff (2-3 employees), ensuring consistency and quality in service delivery.
  • Train, mentor and onboard new team members.
  • Monitor team performance and conduct evaluations.
  • Collaborate with leadership on file management, client application processing and service recommendations
  • Assist with program documentation, reporting and special initiatives
  • Step in as needed to support day-to-day client service operations
  • Represent NDAD in community outreach and public awareness events
  • Ensure compliance with organizational policies and uphold NDAD’s mission.
 
What We’re Looking For:
  • Associate’s or Bachelor’s degree in human services, nonprofit management, or a related field preferred.
  • 3+ years of relevant experience, including at least 1 year in a supervisory or leadership capacity.
  • Strong communication, organization, and team leadership skills.
  • Proficiency in Microsoft Office; familiarity with SharePoint is a plus.
  • Self-starter with flexibility and a commitment to serving others.
  • Valid driver’s license required.
  • Nonprofit or human services background highly preferred.
 
Why Join NDAD?
  • Be part of a long standing nonprofit dedicated to “helping others help themselves”.
  • Make a real impact in the lives of people across North Dakota.
  • Supportive team environment with meaningful work every day.
 
Apply today on Indeed and help NDAD continue it’s 50-year legacy of compassion and community support.

Email resume to lstastny@ndad.org.